Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 8, 2025
1. Who We Are
We are Egyptian Tongue Academy, an online learning platform providing digital courses and subscription-based educational content. Our website address is [Egyptian Tongue].
2. Information We Collect
We may collect the following information when you use our services:
- Account Details: Name, email address, password, and profile information when you register.
- Payment Information: Processed securely through third-party payment providers. We do not store full credit/debit card details.
- Course Activity: Lessons viewed, progress tracking, and quiz results.
- Technical Data: IP address, browser type, device information, and usage patterns.
- Communications: Emails, messages, and support requests sent to us.
3. How We Use Your Information
Your information is used to:
- Deliver and improve our courses and services.
- Process payments and manage subscriptions.
- Send course updates, reminders, and important announcements.
- Maintain platform security and prevent fraud.
- Comply with legal obligations.
4. Cookies
We use cookies and similar technologies to:
- Keep you logged into your account.
- Remember your preferences and settings.
- Analyze site performance and improve user experience.
You can disable cookies through your browser settings, but some features may not function properly.
5. Payments & No Refund Policy
- Payments are processed via secure, trusted third-party processors.
- All payments for monthly subscriptions and digital courses are non-refundable, even if you stop using the service before the subscription ends.
6. Sharing Your Data
We do not sell or rent your personal data. We may share it only with:
- Payment processors.
- Learning platform service providers.
- Email communication services.
- Legal authorities, if required by law.
7. Data Retention
- Account and course activity data is stored as long as your account remains active.
- You may request deletion of your personal data, except where we are legally required to retain it.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal data.
To exercise these rights, contact us using the details below.
9. Third-Party Content
Our courses may include embedded content (e.g., videos, images, documents) from third-party platforms such as YouTube or Vimeo. These platforms may collect data in accordance with their own privacy policies.
10. Security
We use industry-standard security measures to protect your personal data. However, no online service can guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date.
12. Contact Us
If you have any questions or privacy concerns, contact us at:
📧 egyptiantongue@gmail.com
🌐 [Egyptian Tongue]